SMS Ride Alerts: Opt-In and Consent

SMS Ride Alerts Consent By opting in, you agree to receive automated SMS ride alerts from RideFinder LLC. Message frequency varies based on driver activity, up to 5 msgs/day. Msg & data rates may apply. rates may apply. You may reply STOP at any time to unsubscribe, or HELP for help. Drivers may opt in by checking the SMS alerts box in their Driver Settings page or by texting JOIN and replying YES to confirm.

Program at a glance

What this is: Ride alert texts for drivers, tied to the ride board on a RideFinder territory site. Each alert is a courtesy notice that a matching ride post exists. This program carries no marketing messages.
Who receives messages: Registered drivers who gave consent for their own phone number, on a territory site they subscribe to. Riders are never sent SMS on this program.
How consent is given: Two ways: checking a consent box in the driver's RideFinder account, or texting the keyword JOIN and replying YES to confirm. Both are shown below.
How consent is revoked: Unchecking the same box in account settings, or replying STOP to any alert text. Both take effect immediately.

The consent step, as a registered driver sees it

The consent checkbox below is reproduced from the driver's RideFinder account, where it appears on the Driver Settings page after sign-in, at https://ridefinderusa.com/driver-settings/, with one checkbox for each subscribed territory site. The mobile number is the one on the driver's account, given at signup or added later through support. This is an illustration, not a live form. The real step is part of a signed-in account, so every field here is fixed and cannot be typed into or submitted.

Illustration, not a live form

Mobile number on your account

Shown as it is on the account. The checkbox applies to this number.

By checking this box, I agree to receive automated SMS ride alert texts from RideFinder LLC, at the mobile number I provided. Message frequency varies based on my selected daily plan. Message and data rates may apply. Reply STOP to cancel at any time, or HELP for help. View our SMS Terms and Privacy Policy. Consent is not required to create an account.

Checking the box records consent at once. There is no separate submit step, and the box is unchecked until the driver checks it.

RideFinderUSA.com is shown here as the example territory site. The live checkbox names whichever RideFinder site the driver is subscribed to, and the Driver Settings page shows one checkbox per subscribed site.

Opting in by text

A driver can also start the same consent process from a phone, without signing in first. This path always takes two steps, and nothing is sent until the second one.

Driver texts JOIN to the RideFinder ride alerts number.
RideFinder replies:
RideFinder LLC: Reply YES to confirm ride alert texts. Msg&data rates may apply. Reply STOP to cancel, HELP for help.
Driver replies YES.
RideFinder replies:
RideFinder LLC: You're confirmed for ride alerts, up to 5 msgs/day. Msg&data rates may apply. Reply STOP to cancel, HELP for help.
Ride alert texts begin. None are sent before the YES.

A driver who texts JOIN and never replies YES gets no alerts and is treated as opted out. Replying STOP at any point in this flow cancels it immediately.

Required disclosures

Sender: Every message identifies the sender as RideFinder LLC.
Frequency: Up to 5, 10, or 25 messages per day, depending on the territory site and the driver's selected plan. A driver on a free territory site is capped at 5 per day by default.
Cost: Message and data rates may apply.
Opt out: Reply STOP to any message to cancel at any time.
Help: Reply HELP for help.
Not required: Consent is not required to create a RideFinder account. Nothing about creating an account, posting, or browsing requires it.

Recordkeeping: every opt-in, confirmation, and opt-out is logged with a timestamp, the method used, and the phone number, independent of anything the carrier retains on its own side.